Your Dedicated Customer
Communication Solutions
Expert
Powerful messaging and voice solutions to reach your audience at scale—fast, reliable, and effortless.
#

Global Reach

150+ countries, 600+ carriers

Intelligent routing for speed & stability

Delivery in under 5 seconds

Trusted Worldwide

Chosen by 500+ enterprises

Scalable, customizable solutions

Secure & globally compliant

Strong Foundation

Founded in 2010, decades of

expertise

Global operator partnerships

Excellence in 5G, AI & software

Global Headquarters
Hongkong
Monthly SMS Volume
10 billion+
Total global employees
500+
Global Clientele & Reach
5000+

Product Overview

portrait
Baiwu Touch
From messaging and voice to instant apps, Baiwu Touch is your all-in-one communication platform. Whether you’re sending notifications, running marketing campaigns, or providing customer support, we always ensure your message is delivered—clearly and reliably.
MessageMessage
VoiceVoice
Digital ChannelsDigital Channels
Baiwu Smart
Baiwu Smart leverages cutting-edge AI to automate and personalize customer interactions. With intelligent insights, chatbots, and virtual assistants, we help businesses streamline operations, enhance engagement, and deliver human-like digital experiences at scale.
AI Outbound AgentAI Outbound Agent
2D/3D digital human2D/3D digital human
quote
WHAT OUR CUSTOMER SAY
Customer Experience

"We evaluated several international CPaaS providers, and BAIWU offers the perfect balance between global reach and cost efficiency. Their direct carrier connections, particularly in Southeast Asia and LATAM, have helped us reduce our operational overhead by nearly 15%."

avatar
Liam Smith
Head of E-commerce Platform

"For a scaling business, ROI is everything. BAIWU provides transparent pricing, and their exceptional delivery success rates ensure that every cent spent translates into real user growth."

avatar
Lucas Johnson
CTO of a Tech Startup

"In the fintech industry, OTP latency is a dealbreaker. BAIWU’s channels are incredibly stable. Even during peak traffic, our verification codes reach users within seconds, maintaining a delivery rate of over 99%."

avatar
Ethan Williams
Risk Control Director at a Global Fintech Firm

"The reliability of BAIWU’s global network is impressive. Whether it’s critical logistics updates or cross-border voice services, the signal is crystal clear with zero drops. Their infrastructure is a vital backbone for our global operations."

avatar
Noah Brown
Operations Lead at a Global Logistics Company

"What truly sets BAIWU apart is their responsiveness. From system integrations to traffic assurance during peak seasons, their support team is available 24/7, acting more like a committed internal partner than a vendor."

avatar
Olivia Davis
Operations Manager at a Leading Airline

"The team at BAIWU demonstrates deep industry expertise. They didn't just provide a product; they optimized our delivery logic and offered proactive data insights that significantly improved our engagement."

avatar
Emma Miller
Project Lead at a Global Gaming Studio

"Compliance is our top priority. BAIWU’s ISO certifications and SBO licenses in Hong Kong give us total peace of mind regarding data privacy and international regulatory alignment."

avatar
Sophia Wilson
Chief Compliance Officer

"With global telecom regulations tightening, BAIWU’s deep understanding of local policies has helped us avoid numerous risks. Their robust anti-spam mechanisms effectively protect our brand reputation."

avatar
Ava Taylor
Legal Head of a Multinational Tech Corp
Our Clients
According to the "China Internet Industry Comprehensive Strength Index (2024)" report, 8 out of the top 10 internet companies are our clients.
clients

Company News

Baiwu Industry Solutions
Empowering Businesses with Smarter Communication
Internet
Cross-Border E-Commerce
engage customers smarter
Efficient customer acquisition, deep engagement, reactivation & repurchase, intelligent service to power global growth.
Finance
Financial Services
Empower Your Financial Customer Experience
With Baiwu, you can build trust, improve engagement, and drive digital transformation across every touchpoint.
Food & Beverage
Food & Beverage
Serve Smarter. Delight Every Customer
empowers F&B brands to engage customers through intelligent communications and AI-driven interactions, boosting loyalty from first visit to repeat orders.